Customer FAQ

Q: When I submit a request for a custom letter how many writers can I expect to respond to my request?

A: This is a really good question. Unfortunately, there is not clear answer.

The way the system works is that a customer with a particular need submits a request with the details of their situation. Those 'situations' determine the number of writers because the writers with similar experience are the ones who typically submit letters in response.

Some situations are so common that several writers share the customer's experience and lots of writers submit letters; like, in the case of a recommendation letter for college or for a job. Nearly every one of our writers is college-educated and all have held a job at one time or another.

Other situations are more specialized, for example, one customer needed a letter to re-apply to nursing school after dropping out to have a baby. Off the bat, 1/2 of LetterRep's writers, the males, don't have the experience of having a baby. That doesn't mean they can't or won't submit letters in response. It just means that they will be competing with all those female writers who do have that same or similar experience. Then, the group gets narrowed down even more when those writers who are not nurses, never applied to nursing school or who never had a baby realize their chances of having a letter chosen by the customer are less than for those writers who exactly fit the bill.

LetterRep is crowdsourcing. Out of our 3500 writers, we typically have someone, or several, who have some amount of experience in whichever of life's situations customers may find themselves. It is these writers who can best serve you. Once you get a letter or two or three choose the one that best suits you. Then, use the free option to contact the writer and continue working with that writer until your needs are met.

Getting exactly what you need the first time happens; but, perfection comes through interaction with the writers.

We're glad to help.

LetterRep.com